Case Study
How Grafters Improved Compliance and Operational Efficiency with DRS
In 2023, Grafters chose DRS to improve efficiency, strengthen compliance management, and streamline their recruitment operations.
Implementation and training were well received across the business, enabling teams to quickly adopt the platform and benefit from software tailored specifically to logistics recruitment.

Purpose-built for driver agencies
DRS is purpose-built for driver agencies to streamline resourcing, workforce planning, payroll, and compliance within a single platform. It supports end-to-end operations, covering onboarding through to compliance monitoring and operational reporting, helping to reduce overheads and improve overall efficiency.
The most significant improvements were seen in operational speed, accuracy, and overall efficiency, particularly in:
Improved compliance monitoring and reporting, including Working Time Directive, EU Drivers’ Hours, and Agency Worker Regulations.
Faster, more streamlined onboarding of new drivers.
Quicker and more accurate hours collection and processing.
Reduced manual admin across core recruitment operations.
Greater visibility and control over driver records and compliance status.
DRS has been well received by both colleagues and drivers, with its positive impact continuing over time. After several years of use, the team at Grafters continues to benefit from more efficient workflows, stronger compliance processes, and sustained operational improvements.
KEY RESULTS
The team reported an improvement in onboarding new drivers.
Saw an increase in speed and accuracy in overall compliance management.
Reported faster hours collection.
Reported improved compliance management for EU Drivers’ Hours and the Working Time Directive.
“One of DRS’ best features is the compliance functionality, DRS manages in real-time EU Drivers Hours and WTD which provides peace of mind that everyone placed is legal. DRS clients will also save huge amounts of time using DRS – one example is that candidates register and upload documents online and everything appears in the system, so there is no data entry for recruitment consultants.” Danny Phillips, Managing Director
What agency clients think...
Operations Director
Compliance is a must within our sector, we know Employ use DRS and we have complete assurance our drivers at compliant at all times.
Distribution Manager
We have extreme peaks during the year, utilising the MI reports helps to reflect and forecast for the future. Our complex rate structure doesn’t appear to be a problem.
Distribution Manager
We’ve noticed an improvement in candidate attendance, hardly any ‘no shows’, and there’s no admin anymore, we don’t know how we managed before!
Warehouse Manager
The management reports we now receive really help to analyse our overtime costs, which enables us to forecast labour spend more accurately.
Accounts Administrator
Invoices are accurate, finance reports are easy to understand, given the complex pay structures we operate this is exceptional compared to other agencies we use.
Regional Director
The management reports we receive clearly show cost vs budget per distribution centre which is ideal for managing budgets.


